The Maryland Parity Project’s complaint investigation process is underway!  To date, we have filed 4 complaints on behalf of providers and consumers – all are in varying stages of investigation. Of these complaints, 3 were of perceived violations of the nonquantitative treatment limit regulations, mainly prior authorization processes and requirements that were more restrictive than those required for medical or surgical care. The most recent complaint addressed a small group insurer who had implemented a limit on the number of visits for outpatient mental health care.

All 4 of the complaints were filed with the Maryland insurance Administration and 3 of them were cross filed with the U.S. Department of Labor. Investigations were initiated and are still pending.

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